Terms of Service

Effective Date: January 24, 2026
Welcome to the official website of WANSON (HEBEI) INTERNATIONAL TRADE CO., LTD. (hereinafter referred to as “WANSON”, “we”, “us”, or “our”). By accessing our website and utilizing our services, including the purchase of our premium red dates, dried fruits, and freeze-dried foods, you agree to be bound by the following terms and conditions.

  1. Scope of Service
    WANSON is a leading provider of natural health foods, specializing in:
    Premium Red Dates & Jujubes: Sourcing the finest varieties with global export standards.
    Selected Dried Fruits: Naturally processed fruits retaining maximum nutrition.
    Advanced Freeze-Dried (FD) Foods: Including freeze-dried fruits, vegetables, and snacks processed with state-of-the-art dehydration technology.
  2. Product Information and Accuracy
    We strive to display the colors and details of our products as accurately as possible.
    Natural Variation: As our products are agricultural (Red Dates, Nuts, Dried Fruits), slight variations in size, color, and texture are natural and should be expected.
    Information Accuracy: We reserve the right to correct any errors, inaccuracies, or omissions relating to product descriptions, pricing, and availability without prior notice.
  3. International Orders and Shipping
    As an export-oriented company, WANSON ensures all products meet international food safety standards (such as HACCP, ISO, or Organic certifications where applicable).
    Global Shipping: We offer professional food-grade packaging to ensure freeze-dried products maintain their crispness and shelf-life during transit.
    Customs and Duties: Customers (importers) are responsible for ensuring that the products comply with their local import regulations and for paying any applicable customs duties or taxes.
  4. Food Safety and Allergens
    Your health is our priority.
    Ingredients: All ingredients are clearly listed on the product pages and packaging.
    Allergen Warning: Our facility may process nuts and seeds. Please review the allergen information carefully before purchasing any dried fruit or nut products.
  5. Pricing and Payment
    All prices are quoted in [USD/specified currency].
    WANSON reserves the right to adjust pricing based on seasonal harvests, raw material fluctuations, and market conditions.
    We accept various secure payment methods, including Wire Transfer (T/T), Credit Cards, and international digital payments.
  6. Return and Refund Policy
    Due to the nature of food products and global shipping costs:
    Quality Issues: If the product arrives damaged or does not meet the specified quality standards, please contact us within 48 hours of delivery with photographic evidence.
    Non-Returnable Items: For hygiene and food safety reasons, we cannot accept returns on opened food items unless they are defective.
  7. Intellectual Property
    All content on this site, including the WANSON logo, product photography, freeze-drying process descriptions, and branding, is the exclusive property of WANSON Food Co., Ltd. and is protected by international copyright laws.
  8. Limitation of Liability
    WANSON shall not be held liable for product degradation caused by improper storage after delivery (e.g., exposure to high humidity or direct sunlight), particularly for freeze-dried snacks which require airtight storage.
  9. Privacy Policy
    Your submission of personal information through the store is governed by our Privacy Policy.
  10. Governing Law
    These terms shall be governed by and construed in accordance with the laws of the jurisdiction where WANSON is registered, without regard to conflict of law principles.
  11. Contact Information
    For wholesale inquiries, bulk orders, or support regarding our Red Dates and Freeze-Dried products, please contact us:
    Company Name: WANSON (HEBEI) INTERNATIONAL TRADE CO., LTD.
    Website: www.naturaljujube.com
    Email: sales@naturaljujube.com
    Address: Cuierzhuang Town, Cangxian County, Cangzhou City, Hebei Province,China